Sonar gives merchants, workshops and service-led fulfilment teams a single operational layer for intake, jobs, evidence, returns and team workload, built around the work behind the order.
Three steps from a paid order to operational work your team can run.
One-click connection to your store. Orders flow in continuously and become trackable work.
Goods-in receiving, structured jobs per item, stage progression and clear ownership.
Photo and scan evidence at each stage. Returns, reorders and exceptions handled in flow.
A paid order is only the start. Operational teams need stages, ownership, blockers, evidence and SLAs to actually get the work done. Sonar translates each order line into the operational job behind it, so nothing important lives only in someone's head.
Tell you what was sold and to whom. They do not tell you what stage the work is at, who owns it, what is blocking it, or whether evidence has been captured.
Carry the work itself: intake state, stage, owner, blockers, photo and scan evidence, exceptions, returns and SLA. This is what your team works against day to day.
Sonar covers the operational layer between a paid Shopify order and finished, accountable work. Each capability is built to be useful on its own and stronger together.
Bring Shopify orders into Sonar, then turn them into the work your team actually needs to complete.
Track jobs, stages, blockers, ownership and progress in one operational view.
Capture the proof behind the work.
Handle exceptions without losing the thread.
Give the team a shared view of what matters now.
See capacity, status and skills in one place.
Connect a Shopify store to bring orders into Sonar, or create a workspace first and connect a source later.
Every screen is designed for operators on the floor and managers at a desk, without compromising either.
Live queues, stages, blockers and overdue warnings across the whole workshop.
Photo and barcode capture from mobile and tablet, tied to the job at the right stage.
Handle exceptions and rework without losing the original order context.
Capacity, status and skills at a glance. Assign confidently.
Managers see queue health, SLAs and exceptions in one place.
A large-screen view for the floor, showing urgent jobs, queues and team activity.
Built for merchants where fulfilment is more than picking and packing. Sonar is useful wherever Shopify orders trigger real operational work behind the scenes.
An illustrative example of the kind of merchant Sonar suits. It is one example, not the whole market Sonar serves.
Connect a store in seconds. Sonar reads your orders, helps your team operate against them, and can later write operational status back where it matters. Shopify is the first connector, with more to follow.